• DATA-DRIVEN MARKETING SOLUTIONS TO GROW YOUR BUSINESS

    • Capture
    • Track
    • Communicate

    How does it work?
    CityGro helps businesses thrive by ensuring every marketing message has a purpose. Our software will help you capture customer data, track customer habits, and send personalized marketing messages based on each customer's data.

  • DATA-DRIVEN MARKETING SOLUTIONS TO GROW YOUR BUSINESS

    • Capture
    • Track
    • Communicate

    How does it work?
    CityGro helps businesses thrive by ensuring every marketing message has a purpose. Our software will help you capture customer data, track customer habits, and send personalized marketing messages based on each customer's data.

  • DATA-DRIVEN MARKETING SOLUTIONS TO GROW YOUR BUSINESS

    • Capture
    • Track
    • Communicate

    How does it work?
    CityGro helps businesses thrive by ensuring every marketing message has a purpose. Our software will help you capture customer data, track customer habits, and send personalized marketing messages based on each customer's data.

Capture

Data collection is at the heart of the loyalty marketing strategy and includes products to capture customer emails, capture customer phone numbers, and other valuable sources of data such as purchasing history, product interests, and customer demographics. These products include digital loyalty cards, rewards kiosks, web forms, etc.

Capture phone numbers on the fly SMS Keywords

SMS keywords offer the ability to capture customer data on the fly. Customers simply text a keyword into a shortcode (5 digit phone number), and their phone number is automatically added to your network. Set up automated replies and send customers to websites, social media pages, or have them fill out more info!

Collect info online or by smart phone Web Forms + Contact Forms

CityGro's mobile optimized web forms are a great way to collect customer data and boost registrations. Post web forms online or send them to customer's mobile phones to allow them to complete registration, fill out forms, or subscribe to offers and updates.

Collect data in your store The iPad Kiosk

Remove the hurdle that comes from sending customers online. The CityGro iPad Kiosk is the #1 way to collect data from foot traffic customers. The customizable interface allows you to track reward points digitally, collect phone numbers and emails, register customer information, sign waivers, and so much more.

Sync data from existing software Integrated Marketing API

Are you already collecting data that you would like to use in your marketing plan? Feed it into the CityGro Loyalty Marketing Platform and put it to use. With the CityGro software, you can base marketing automations on any field in your data collection.

Combine solutions to collect more data. Data Collection

CityGro combines multiple data collection channels into one marketing management software so you can set up marketing campaigns using all of the data you collect. Collect data from your storefront with a kiosk, online through a web-form, around town on your keywords, and feed it all into your database.

Get more leads and keep them hot! Lead Generation

We know how important immediate follow up is with your leads. We also know how time intenisve it can be. CityGro allows you to capture information from leads and trigger automatic followup to ensure they have the information they need at the
time they need it.

Track

CityGro data-tracking features provide you the information for which to base your marketing strategy. How often are customers coming in? Which customers aren’t returning? What items are being purchased? What time of day do customers shop? What links are they clicking? These are just a few questions you might automate marketing messages based on.

Quickly access & track customer data Customer Relationship Management (CRM)

Since today's business owners and managers are constantly on the go, CityGro offers real-time dashboards to monitor success from anywhere. Sign into the CityGro Customer Management Portal for quick and easy access to customer data and stay on top of our marketing strategy.

Track loyalty points and rewards Digital Punch Cards

In addition to providing a convenient way for customers to store loyalty points, CityGro's digital punch cards offer your business the ability to capture customer data in exchange for rewards. While opting in for marketing messages is not required to use digital loyalty, CityGro clients have an outstanding 70-90% opt-in rate!

Adjust campaigns based on the data Predictive Analytics

Every marketing strategy is based on assumptions. Citygro helps you make more accurate assumptions with predictive analytics. Sign into your CityGro management portal and quickly view analytics on engagment, marketing campaigns, redemptions, loyalty statistics, and more.

Track what's being clicked URL Builder / URL Shortener

CityGro SmartLinks provide an easy solution to follow what customers are doing. Create SmartLinks to track clicks, shorten and build URL's, and trigger follow up marketing messages when a link is clicked. Place your link on websites and add them to your SMS and Email marketing automation strategy.

Track your ROI Calculate ROI

The day's of "trust me, its working" are over. CityGro provides the data you need to calculate your return on investment (ROI) and make intelligent marketing decisions. Data-driven marketing campaigns are based on the success of past campaigns. We use the ones that produce positive ROI's and cut the ones that don't.

Sort customers into groups Customer Segmentation

CityGro's data segmentation features can be used to group customers by commonalities. Create groups based on demographics, purchasing behavior, gender, interests, event, or even by the date they last came in. Utilize groups to trigger specific actions or develop separate marketing campaigns for different clusters of people.

Communicate

Once we’ve collected customer data integrated it into the CityGro platform, we now have the ability to trigger intelligent marketing messages that are personalized to each customer. Through text message and email marketing, along with other systematic methods of communication, you can trigger just the right messages to drive your customers back.

Create top of mind awarenessDrip Marketing Campaigns

Drip marketing campaigns help ensure that customers don't forget about you and are accomplished by setting up automatic, pre-written messages that go out or "drip" to customers over time. Through SMS and email drip marketing campaigns, CityGro creates top of mind awareness in your customers.

All-in-one email solution. Email Marketing

Email marketing is a highly effective way to communicate with your clients. The CityGro email marketing service allows you to create email templates, compile email lists, monitor customer opt-outs, and view open rates all on one email marketing platform.

Send instant SMS text messagesText Message / SMS Marketing

Not only is text message marketing the fastest way to put your message in the eyes of your customer, but it has the highest read rate of any communication channel around, nearly 100%. With an emphasis on consumer consent, CityGro has become a leader in SMS Marketing. CityGro offers a consumer friendly, text and SMS marketing solution that will ensure your message is read.

Set data-driven triggers. Marketing Automation

CityGro's marketing automation technology helps businesses engage with every customer at the right time and with the right message. Set up automatic notifications when a customer first joins your network, to remind them to register, or when it has been too long since their last visit. The possibilities are endless with CityGro's automated marketing software.

Questions? Call 888.605.4429