How long does it take for a customer to check-in?


This depends on the amount of data you want to capture. When time is sensitive (restaurants, quick serve, etc.) we suggest only asking for necessary information. When only a phone number is asked for a customer can check-in in 6-8 seconds. If you’d like to collect more information without clogging up your in-store line, send a link in a text so people can fill out more information from their mobile phone!

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