What is considered a conversation?

 In

TextChat plans are based on the number of conversations had during a given month. Here’s a look at the various TextChat plans:

A “conversation” is a back-and-forth exchange between your business and one phone number. Multiple messages are allowed in a single conversation; however, if a conversation is completed and re-opened OR if a dialogue is resumed after multiple days of inactivity, an additional conversation is counted.

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