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TextChat is FREE up to 25 chats per month, no credit card required. 



TextChat is free up to 25 chats per month, every month, no credit card required. As you grow, you can increase your plan for as little as $35/mo.

What’s included for free? Everything!

  • TextChat web widget
  • TextChat mobile app
  • Full TextChat features:
    • Snoozed replies
    • Auto-Replies
    • Quick-Replies
    • Review requests
    • Unlimited texts per chat!

So why not? Add TextChat today!



Traditional live chat leaves users shackled to their browser — but users won’t wait long. TextChat lets visitors go on with their lives, transferring the chat from the browser to their phone.


Many small business owners can’t sit by the computer, waiting for chats to come in. With TextChat, the power to respond moves with you as you help customers, stock shelves and ship orders.


Once the chat is complete, take TextChat to the next level by using it as a marketing tool. Text messages have one of the highest ROI’s of any marketing platform available!


Website visitors that engage with live chat are worth 4.5X more than those that don’t. Why would you want to let even one of them get away? Get potential customers the right answers in the right way and close more sales.

Frequently Asked Questions

Can I add TextChat to any website?

Yes, TextChat can be added to any website, as long as you have permissions to add the widget installation code into your header or footer. For more information on installation, check out this Help Desk article.

How does the free trial work?

You get unlimited access to TextChat and its full features free for 14 days. If you don’t like it for any reason, you can cancel without paying a dime. We’ll even let you export the contact data you collected and take it with you. Once your free trial is over, you will automatically be rolled into the Pro500 plan. You are welcome to change packages any time you’d like.

What is considered a chat?

A “chat” is a back-and-forth exchange between your business and one phone number. Multiple messages are allowed in a single chat; however, if a chat is completed and re-opened OR if a dialogue is resumed after multiple days of inactivity, an additional chat is counted.

Can I text contacts for marketing purposes?

Yes, but only if you have their consent. Receiving their phone number when someone submits a question does not in itself provide consent. Many companies set up an automated message that goes out after a conversation is resolved, asking the customer if they’d like to sign up for announcements and relevant promotions. Up to 80% of customers will agree!

What can I expect after my TextChat trial is complete?

At the end of the 14-day free trial, all of the features and configurations of your account will continue to function exactly the same, and you’ll fall into a monthly recurring plan. In this case, you’ll end up in the TextChat Pro500 Plan. Your account will be charged for the monthly rate, and you’ll be off to the races!

If you decide you do not want to continue during your trial, or that you’d prefer a different TextChat plan, reach out to CityGro Support at 866.605.4429 before the end of your trial. Happy to help!

What TextChat results can I expect in only 14 days?

Great question. Obviously, results are going to vary depending on how you’re using TextChat — your industry, your customer base, etc.

What are your goals? Are you looking to develop a closer relationship with your customers? Are you trying to have more, better conversations with website visitors? Would you like an effective way to bring customers back more often? To build a list of marketing contacts that you can own and reach out to directly?

If any of these sound like your goals, most free trial customers report being pleased at the results they saw during their trial. While we can’t build a large, thriving list of loyal customers in two weeks, we’re confident that you’ll be able to see an impressive difference, and take note of features that make your life easier and your conversations with customers better.

And we bet you’ll be surprised at how many of your customers volunteer to receive promotional messages!

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