CUSTOMER RETENTION IS THE FASTEST WAY TO GROW YOUR BUSINESS

CityGro provides tools to bring customers back

Retention 101: How It Works

1. Collect

Collecting customer contact info is the first step to every good relationship. It just so happens we’re very good at it.

2. Track

Manage customer relationships to see where they stand. CityGro tracks customer behavior to provide you the data you need to bring customers back.

CRM

3. Communicate

Customer communication drives action.  CityGro offers multi-channel communication via texts, emails, push notifications and more.

  • "Since we started using CityGro, we have gotten rid of the cost of punch cards, employees don’t have to insert the phone numbers and emails from business cards we used to collect, and now that we have thousands of people in our network, we don’t have to reach people through third-party advertising. It costs us a couple cents to contact a customer, and even if it takes 10 messages to bring them back, it is extremely profitable."

    Zak Manning
    Zak Manning Owner, Farr's Fresh
  •   "CityGro helps us bring customers back by allowing us to reward and engage our customers on a programmatic basis."

    Patrick Galleher
    Patrick Galleher CEO, sweetFrog
  •   "With our business having several different locations and seasonal schedules, it was hugely important for us to be able to customize and automate our text marketing system. CityGro worked with us to integrate directly into our POS, which gives us access to how often our customers visit and allows us to send them offers accordingly."

    Jeff Sadler
    Jeff Sadler Hokulia
  •   "From webforms to text keywords, CityGro's solutions have helped us integrate digital marketing across our various locations. The CityGro App for iPad is incredibly user-friendly for both our more senior customers and small children. The platform allows us to personalize messages to different types of customers and automate them based on visit frequency."

    Trevor Cannon
    Trevor Cannon Fat Cats
  • "I own and operate a swimming pool and spa supply store in Palmdale Ca. I have had the Citygro system for a couple of years now. The system collects cell phone numbers on my clients and permits me to text them special deals and announce sales. We are careful not to over text our customers. When we do we get really good results because it is sending the information to our already loyal customers. Direct mail is so hit and miss. This is much more direct and it always connects. What a wonderful way to promote our store and our customers love it as well. Can't say enough good stuff about the system and the support we get as well. Worth every penny!!!"

    Robin Rodgers
    Robin Rodgers
  • "The company was so easy to work with. My company sees a huge influx of customers every time text messages are released! Thank you CityGro!"

    Jayden Stock
    Jayden Stock
  • "CityGro has been the best advertising dollar I have spent all year long! Thanks guys"

    Cody Lewis
  • "CityGro has been great for our business to work with. Their services have given us new ways to reach out and keep in touch with our customers. They have been extremely helpful in getting things set up and teaching us how to use their system. Plus, the iPad kiosk has been a great tool for us to use when going to different trade shows to get contact information for new potential customers and follow up with automatic e-mail or text campaigns. We'll be sticking with CityGro for a long time!"

    Adam Snow
  • "Citygro is a great company! We have used them for over a year and I have found them to be very professional. Anytime I have a question or concern, they email or call me back within 24 hours. With any business, all you can hope for is to have a vendor that respects your time and money which I feel Citygro does! If you are looking to build a database of customers and are looking for an affordable option, then Citygro is company for you!"

    Trevor Cannon
  • "Citygro has made it easier to gather contact information and send relevant messages to students on campus. We have worked with them for two years and found the customer service to be professional, responsive, and helpful. I really like using ipads at events and in our office to sign people up."

    Tom Hurtado

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