Some of the most common questions we get relate to the double opt-in. If you've wondered whether or not to use the double opt-in in your SMS marketing, jump in and hear from CityGro CEO Jon Parrish.

Smart business owners recognize that success comes to those who are able to provide a remarkable experience to their customers, and keep them coming back time after time. The majority of customers never return, however, so we sought to find out why.

Are you still using paper waivers? You're missing out on these HUGE benefits. Check out why a trouble-free online waiver signing system is so worth the $$.

Many business owners find it hard to make and keep contact with busy customers — and vice versa! Gigi Pip is an online women's hat company that has experienced this frustration. By using TextChat, they've been able to improve customer service, satisfaction and revenue in just a few months. Here's how.