Turn your waivers into a marketing channel.


  • 1. Create Your Form or Online Waiver

    The webform builder in the CityGro Management Portal makes it easy to create your form.

  • 2. Choose the Application

    CityGro forms can be signed on the CityGro App for iPad or on mobile webforms. They can also be embedded into your company's website!

  • 3. Ready to Sign

    Once your form or online waivers are created, customers can easily signup, and the data is stored in your CityGro Management Portal.

  • 4. Bring Customers Back

    Use customer information to create marketing campaigns that keep customers coming back!



The CityGro Digital Waiver doesn’t only store signatures, it allows you to use the data you are getting from customers to bring them back more often. Don’t let priceless information sit on the shelf, use it to make your business more profitable. See case studies. 




We can’t harp on it enough, getting rid of paper saves time and money. Digitally store your files and get rid of the hassle. You’ll also save a tree or two!

Quick Lookup

It’s quick and easy to pull up customer documents with our quick look-up tool. Customers can also look up documents on the kiosk or mobile form.

Unlimited Storage

While most online waiver platforms limit the number of waivers you can store, CityGro allows you to store unlimited waivers per location.


Automatically use the emails and phone numbers you collect to marketing campaigns that bring your customers back.

Mobile, Web, & Kiosk

Whether you are trying to keep the line down, or are allowing customers to pre-register, we can help you with mobile, online and kiosk-based signup forms.


Keep your lines moving by allowing customers to pre-register online. Their form can be emailed to you or pulled up when you need it.

Family & Kids

Allow groups, families and kids to sign multiple forms under one primary account. Simply look up the account by a phone number to view them all.

Add Images

If your application requires a photo or image, you can activate the camera without leaving the CityGro App for iPad. Say cheese!

Reverify on resign

Easily reverify customer data from previous liability waivers. Rather than requiring guests to completely resubmit contact information, they can simply verify and update existing info from their previous waivers.

Online Management Portal

Access customer data and waivers through an online management portal. Here, all your liability will be stored as a pdf copy, which can be downloaded or simply stored on a secured network.


You worry about your business and we’ll worry about waiver compliance.

Form Builder

It’s easy to create your digital form or online waiver and adapt it to your needs.
  • "Since we started using CityGro, we have gotten rid of the cost of punch cards, employees don’t have to insert the phone numbers and emails from business cards we used to collect, and now that we have thousands of people in our network, we don’t have to reach people through third-party advertising. It costs us a couple cents to contact a customer, and even if it takes 10 messages to bring them back, it is extremely profitable."

    Zak Manning
    Zak Manning Owner, Farr's Fresh
  •   "CityGro helps us bring customers back by allowing us to reward and engage our customers on a programmatic basis."

    Patrick Galleher
    Patrick Galleher CEO, sweetFrog
  •   "With our business having several different locations and seasonal schedules, it was hugely important for us to be able to customize and automate our text marketing system. CityGro worked with us to integrate directly into our POS, which gives us access to how often our customers visit and allows us to send them offers accordingly."

    Jeff Sadler
    Jeff Sadler Hokulia
  •   "From webforms to text keywords, CityGro's solutions have helped us integrate digital marketing across our various locations. The CityGro App for iPad is incredibly user-friendly for both our more senior customers and small children. The platform allows us to personalize messages to different types of customers and automate them based on visit frequency."

    Trevor Cannon
    Trevor Cannon Fat Cats


Mobile Forms

Whether you use the CityGro App for iPad or prefer to have customers signup on their mobile phone, we have you covered. Mobile forms allow customers to sign a waiver on their own device that can be pulled up at your business.

Quick and Easy Access

CityGro stores customer data so that it can easily be retrieved when a customer comes back. No need to complete new waivers or dig through filing cabinets, simply enter the phone number and the data appears.


Help your customers skip the line with the satisfaction that they signed the waiver ahead of time! CityGro webforms can easily be embedded into your current website or optimized for a mobile phone to allow customers to register before arriving.

Phone Number and Email Collection

CityGro forms and waivers are tied to each customer’s phone number which makes it easy to build a marketing list. Don’t worry, we’ll take care of all the consent requirements to ensure everything is by the book!

Waivers as a Marketing Channel

Business who require waivers, like family fun centers and gun ranges, have a significant marketing advantage — they collect customer data. Rather than storing it in a file cabinet, CityGro uses the information to trigger customer-specific marketing campaigns

Loyalty Registration

Mobile forms are often used to collect registration data without holding up the line. Customers enter a phone number at the register and complete the rest of the process on their own mobile phone.

Save Trees & Money

There is a cost to storage and definitely a cost to print. Many CityGro customers save money by cutting printing expenses.

Automated Marketing

Many businesses require customers to pull up their waiver on every visit. This allows CityGro to automate marketing messages based on customer frequency.

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