Basecamp
Resource Center
Welcome
Welcome to the Basecamp Resource Center. We’re excited to be working with you. Here’s an oversimplified list of what CityGro can do for your stores.
- Digitally Collect and Store Agreements
- Text and Email Marketing
- Loyalty Program
Introducing- Text Message Marketing
Great news everyone! Basecamp locations are now able to send out text messages to their opted in clients. Here is a video on how to send a “One Time Blast” to your clients.
Click the image below to view the tutorial or visit https://youtu.be/_3kyvwlK0PE
Text Message Marketing CityGro Tutorial
- Please note that each text message that gets sent from your account is calculated and billed on the 1st of each month.
FREQUENTLY ASKED QUESTIONS
Additional questions
We are always looking to help! Feel free to email us at support@citygro.com or call our customer support number at 888-605-4429.
Can I add data I get from my website?
You bet! Our Web Form allows you to capture customer data from your website and have it automatically feed into your CityGro database.
Webinar training
Video
Support
Phone- 888.605.4429
(M-F 7:30 AM – 5:30 PM MST)
Email- accountpro@citygro.com
Emergency Support- 888.605.4429 Ext 3
Billing- 888.605.4429 Ext 4
Getting Started
Email- support@citygro.com
Phone- 888.605.4429 Ext 1
Pricing
Service Fee- $65/month
SMS (Text)- $0.015/message
Email- $.005/message
Billing Day- 1st of each month
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"Since we started using CityGro, we have gotten rid of the cost of punch cards, employees don’t have to insert the phone numbers and emails from business cards we used to collect, and now that we have thousands of people in our network, we don’t have to reach people through third-party advertising. It costs us a couple cents to contact a customer, and even if it takes 10 messages to bring them back, it is extremely profitable."
Owner, Farr's Fresh
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"CityGro helps us bring customers back by allowing us to reward and engage our customers on a programmatic basis."
CEO, sweetFrog
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