First off, both Members and Guests should checkin on the kiosk.  Here is an overview of what happens when a client checks in.

1st Check-in

1. Client Agrees to Liability Agreement
2. Client updates data for the Personal Spa Profile (Digital Copy is Stored)
3. Collects data and signs the Service & UV Waiver (Digital Copy is Stored)
4. Text Message and Email Marketing Opt-In
5. Receives 1 Loyalty Point

Ongoing Check-ins

1. Agrees to Liability Agreement
2. Receives 1 Loyalty Point

When logging into the kiosk you will be prompted to choose a kiosk flow.  It is important to choose the correct kiosk flow in order for it to display the correct forms.

Here are the two options:

1. UV and Service Agreement Kiosk Flow
2. Service Agreement (Non UV) Kiosk Flow

If you have any questions about which one your store should use.  Please contact support at 888-605-4429.

Signed PDF’s for each contact can be found in their user profile.  Here is how you get there:

CityGro Portal–> Contacts –> User Profile Icon –> Documents Tab

Here is a list of the forms that can be digitally stored using CityGro.

• Service & UV Release Information
• Service & Release Information (Non UV)
• Member Agreement
• Freeze Membership Form
• Request to Cancel Membership Form
• Personal Spa Profile